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Meeting the needs of victims in the criminal justice system

Published:
Inspection type:
Thematics – criminal justice joint inspection
Lead inspectorate:
HM Crown Prosecution Service Inspectorate
Participating inspectorate:
HM Inspectorate of Constabulary and Fire & Rescue Services
Publication date:
2023
Theme:
Victim and witness experience
Open document

An inspection of how well the police, the Crown Prosecution Service and the Probation Service support victims of crime.

This inspection aimed to assess how well the criminal justice system meets the needs of victims, from when a victim reports an offence to after the offender has been convicted.

It was a joint inspection by His Majesty’s Inspectorate of Constabulary and Fire & Rescue Services, His Majesty’s Crown Prosecution Service Inspectorate and His Majesty’s Inspectorate of Probation.

In this inspection, we assessed whether the police, the Crown Prosecution Service and the Probation Service understand what victims need, whether they meet those needs and whether they provide a good quality service.

We found that for many victims this wasn’t the case.

This report sets out our findings.

Our work was supported by Crest Advisory, which gathered the views of victims between November 2022 and January 2023.

Read this report online

Meeting the needs of victims in the criminal justice system: An inspection of how well the police, the Crown Prosecution Service and the Probation Service support victims of crime

Get the research report

An evaluation of victims’ needs in the Criminal Justice System – Report by Crest Advisory.

Rea the press release

Too many victims not receiving quality service from criminal justice system